ABSTRACT
The general purpose of this study is to identify and diagnose the family situation, the main socio-educational needs and government services of support and advice required by the families of the State of Aguascalientes (Mexico), in order to guide the process of analysis and redesign of public policies in family matters, by the Strategic Consultative Body (OCE) of the State Government. For this, a study with a non-experimental design, of a transactional type and with an exploratory and descriptive scope, was carried out, in which a sample of 2,488 families answered an instrument designed to measure sociodemographic indicators, social cohesion and socio-educational needs in a context where the confinement promoted by the state and federal governments respectively due to the contingency of COVID-19 was just beginning. The analysis of the results showed an adequate level of reliability in the items analyzed for the purposes of this study. Likewise, it was revealed that in the State the priority socio-educational needs are those related to substance addictions, depression and sadness, psychological or verbal aggression, physical aggression and other addictions (social networks, video games, gambling, pornography, among others). Regarding the government services with the highest demand, family psychological care, learning assertive communication processes with children, as well as care and prevention of domestic violence were identified. The previous results are relevant for the fact of reflecting a diagnosis of the family situation in a context affected by the COVID-19 pandemic, as well as for the contribution they imply for the process of analysis and redefinition of state public policies on family matters as a result of the work of the OCE and the State Government.